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Loyalty business model
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51	Putting the Experience in Digital Customer Experience Produced in conjunction with Add to Reading List Source URL: partner.ictmedia.nl Language: English - Date: 2015-03-20 05:58:12 Consumer behaviour Customer experience Customer retention Customer engagement Loyalty business model Customer Customer experience systems Co-creation Marketing Business Customer experience management
52	n. 481 January 2013 ISSN: ’Welcome to the experience economy’: assessing the influence of customer experience literature through bibliometric analysis Add to Reading List Source URL: wps.fep.up.pt Language: English - Date: 2013-01-28 12:36:55 Strategic management The Experience Economy Human–computer interaction Customer experience Experience design Loyalty business model Relationship marketing Experience Positioning Marketing Business Customer experience management
53	Excellence SALES AND SERVICE THE MAGAZINE OF TEAM LEADERSHIP JULY 2012 Add to Reading List Source URL: competeoutsidethebox.com Language: English - Date: 2012-07-06 13:35:45 Customer experience management Management Integrated marketing communications Relationship marketing Customer relationship management Value proposition Selling Advertising Loyalty business model Marketing Business Sales
54	8247_COL_Latitude_Logo_Dev_V15_russ Add to Reading List Source URL: www.collinsonlatitude.com Language: English - Date: 2015-04-10 06:10:58 Consumer behaviour Customer experience management Loyalty program Pricing Reward website Loyalty marketing Credit card Loyalty business model Customer engagement Marketing Business Business models
55	TrainOne Client Study 1 September, 2009 The subject of this client study is a top-five US wholesale (business-tobusiness) plumbing & HVAC company with over 20,000 employees, current annual sales of about $11 billion, and Add to Reading List Source URL: blog.trainone.com Language: English - Date: 2013-03-22 13:41:40 Loyalty business model Customer service Consumer behaviour ECRM Service-profit chain Marketing Business Customer experience management
56	Q3THE ZENDESK BENCHMARK IN FOCUS: MEASURING CUSTOMER LOYALTY Add to Reading List Source URL: d26a57ydsghvgx.cloudfront.net Language: English - Date: 2015-03-13 19:04:08 Net Promoter Fred Reichheld Customer satisfaction Loyalty business model Consumer behaviour Business General Electric
57	Microsoft Word - ChrisResume.doc Add to Reading List Source URL: www.etcinstitute.com Language: English - Date: 2011-07-08 17:23:00 States of the United States United States Consumer behaviour Customer satisfaction Olathe Kansas Kansas Department of Transportation Loyalty business model Colorado Kansas City metropolitan area Geography of Missouri Geography of the United States
58	WHITE PAPER Nearshore in Latin America as a Platform for Growth Sponsored by: Atento Alberto Belle March 2015 Add to Reading List Source URL: www.atento.com Language: English - Date: 2015-05-07 04:32:36 International economics Customer experience management Offshoring Outsourcing Value proposition Loyalty business model Factoring Customer service Strategic management Business Management Marketing
59	Infografik Survey public_Single pages_cs6_EN Add to Reading List Source URL: www.gft.com Language: English - Date: 2015-06-09 22:43:53 Electronic commerce Financial services Bank Loyalty business model Business
60	Journal of Marketing Management June 2014, Vol. 2, No. 2, ppISSN: Print), Online) Copyright © The Author(sAll Rights Reserved. Published by American Research Institute for Policy Add to Reading List Source URL: jmm-net.com Language: English - Date: 2014-09-07 10:45:36 Hypermarkets Management Consumer behaviour Customer satisfaction Loyalty business model Carrefour Retail Marketing plan Pricing Marketing Business Business models

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